Tyto Athene is searching for a Warfighter Experience (WX) Designer to support U.S. Southern Command on the SCITES II Contract in Doral, Florida.

Responsibilities:

• Focuses on designing and enhancing the user experience for the Enterprise Information Environment (EIE)
• Understands user needs, analyzes feedback, and develops intuitive, high-performing solutions that contribute to mission success
• Uses data-driven insights to improve usability, functionality, and overall satisfaction 
• Collects and interprets data from technical sensors and user feedback to identify trends and inform design decisions
• Develops actionable insights to improve the user experience and addresses potential issues before they arise
• Maintains a deep understanding of the user environment and its unique challenges
• Adapts designs to align with user workflows and operational requirements
• Collaborates with stakeholders to address incident trends, prevent service disruptions, and implement improvements 
• Contributes to solutions that enhance system reliability and usability through responsive design principles 
• Utilizes telemetry data to identify service degradations or anticipated challenges. Presents clear and actionable design recommendations to stakeholders for remediation or improvement activities 
• Refines and optimizes designs to enhance user satisfaction and system performance. Proposes creative solutions to improve the overall value and efficiency of the EIE       

Required:

• Associate’s degree in Human Factors Engineering, UX Design, Industrial Design, Cognitive Science, Systems Engineering, or a related field
• 4–9 years of experience supporting user experience, human-centered design, or digital product development
• Familiarity with UX design tools (e.g., Figma, Sketch, Adobe XD, Axure, Balsamiq)
• Understanding of usability principles, design heuristics, and human factors fundamentals 
• Ability to clearly communicate design concepts through sketches, flows, and visual artifacts
• Experience working on technology or software development projects, preferably in mission-critical or operational environments     

Desired:

• Bachelor’s degree in a related field 
• Experience working directly with military, defense, or intelligence community users
• Prior support to DoD or IC programs focused on system design or human factors 
• Familiarity with Agile, DevSecOps, or other iterative development and design methodologies
• Certifications in UX, Human Factors, Design Thinking, or Systems Engineering
• Understanding of the unique challenges and user expectations in classified or secure environments    

Clearance:

• Secret clearance required with the ability to obtain a TS/SCI

Certification:

• DoD 8570 Baseline & CE certifications are required for all positions and may vary slightly depending on the skillset required to perform the role
• CompTIA Security+ CE

Location:

• Doral, Florida

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.